Data privacy

We, SITA Airport IT GmbH (hereinafter referred to as “SAIT”), take the protection and privacy of your data very seriously. Your personal data is collected and used solely in accordance with the legal provisions of the applicable data protection law.

In the following, SAIT will inform you about the nature, scope and purposes of the collection and use of personal data.

1 Responsible party/contact

The responsible party in terms of the data protection laws is:

SITA Airport IT GmbH
Parsevalstr. 7a 
40468 Düsseldorf

If you have any questions or suggestions about data protection, feel free to contact us by e-mail at info(at)sita-airport-it.aero.
2 Subject of data protection

The subject of data protection is personal data. This is detailed information on the personal or factual circumstances of a specific or identifiable natural person. This includes, for example, information such as your name, postal address, e-mail address or telephone number, but may also include usage data.

3 Collection and use of data

When accessing the SAIT website, your internet browser automatically transmits data for technical reasons. The following data is collected and stored separately from other data that you may transmit to us:

  • Date and time of access IP address
  • Browser type/version
  • Operating system used
  • URL of the previously visited web page
  • Amount of data sent.

This data is processed solely for technical reasons and for our legitimate interest in securing our systems, and is only assigned to a specific person in the event of a security incident. As a rule, we will delete this data after seven days at the latest, and only keep it longer if it relates to a security incident. We will then store the data until the incident has been resolved.

4 Disclosure of data

We will never pass your data on to third parties without informing you in advance and obtaining your prior consent. Only in the exceptional cases described below can we transfer your data to third parties without informing you beforehand and separately:

Personal data will be passed on to law enforcement authorities, regulatory authorities, courts and, if applicable, to injured third parties if and to the extent it serves to clarify any illegal use of our website, or is necessary for legal proceedings. However, this only happens if there are any concrete indications of unlawful or abusive practices. We are also legally obliged to provide information to certain public authorities upon request.

This data may also be disclosed if it is necessary for the performance or enforcement of contracts with you. To provide our services, we occasionally depend on contractually affiliated external companies and external service providers. In such cases, information is passed on to these companies or individuals to enable them to process it further. These service providers are carefully selected and regularly reviewed by us to ensure that your privacy is protected. The service providers may only use the data for the purposes specified by us, and are contractually bound accordingly. Your data will not be passed on to recipients in countries outside the European Economic Area.

5 Usage data

The sita-airport-it.aero/en/ website (also available at sita-airport-it.de) uses Matomo (http://www.matomo.org), an open source web analysis service operated by us that does not pass on any information to third parties.

When content on our website is accessed via browser or via the Parkvogel app, the following data is saved:

  • The first two octets of the IP address (e.g.: 192.168.) of the accessing end device
  • the ID of the accessed content
  • the website through which the user arrived at the accessed content (referrer)
  • the subpages accessed from the originally accessed website
  • the length of stay on the website
  • the frequency with which the website is accessed

The software runs exclusively on our web servers. This data is stored only there. The data is not passed on to third parties. The software is designed to omit the last two octets of the IP address so that no complete IP address is stored (e.g.: 192.168.xxx.xxx). This means that it is no longer possible to trace the shortened IP address back to the accessing computer.

We use the information generated by Matomo solely to evaluate use of the sita-airport-it.aero/en/ website (or sita-airport-it.de) and to better identify potential areas for improvement.

We use this data based on our legitimate interest in measuring our reach and improving our website (Art 6 (1) f) of the GDPR).

With respect to the website, you can object to the use of Matomo by clicking on the link below. If you don't see the corresponding text, you have already objected to the use of Matomo – possibly on another website. Your objection is saved in a cookie on your end device. Later reactivation of Matomo is therefore only possible if you delete your cookies. The Matomo function is also deactivated if you have the "Do Not Track" function enabled in your browser.

Object to the collection of usage data

6 Cookies

We store so-called “cookies” in order to offer you a comprehensive range of functions, and to make the use of our websites more convenient and interesting. “Cookies” are small text files that are stored on your end device with the help of your Internet browser. In some cases, similar technologies like “tags” are used which are the same as cookies with respect to the processing of personal data and which we group together with under the term “cookies”. We divide cookies into the categories “necessary” and “marketing” and describe these categories in more detail below.

When you visit our website for the first time or if you have deleted your cookies, we offer you a selection menu. Via this selection menu, you can see the descriptions of the individual cookies and choose which cookies you want to allow.

6.1 Necessary cookies

Cookies without which our website do not function properly are necessary. These cookies save settings like the selected language and allow for the reservation system to function. For this reason, the necessary cookies cannot be deselected in the cookie selection menu because for this setting alone, we would have to place a cookie in your browser. If you do not wish to use of necessary cookies, you can prevent cookies from being stored at all by changing the corresponding settings in your Internet browser. Please note that this will limit the functionality and scope of our services.

In general, our necessary cookies are deleted either at the end of your visit or when you close your browser (session cookies). If this is not the case (e.g. for settings), you can delete the cookies in your browser yourself.

We process necessary cookies either upon your request during the preparation of a contract (e.g. for settings) or to fulfil a contract with you (e.g. processing the reservation); the legal basis is Art 6 (1) b) of the GDPR.

6.2 Marketing cookies

Marketing describes a second category of cookies which we would only activate with your consent via our cookie selection menu that appears on the website, and which we currently do not use on the sita-airport-it.aero website (also at sita-airport-it.de).

7 Deletion of your data

Unless otherwise stated above, we will delete your data as soon as it is no longer required for the aforementioned purposes.

If data must be kept for legal reasons, it will be blocked.

The data is then no longer available for further productive use.

8 Your rights, Data protection officer

You are, of course, entitled to request information about your personal data stored by SAIT. You also have the right to have any incorrect data corrected, blocked and deleted. If we process your data for legitimate reasons, you can object to the processing. If you provide us with data on the basis of a contract or consent, you then have the right to data portability. You can revoke your consent at any time, without affecting the legality of the processing that has taken place on the basis of the consent until its revocation. We do not operate systems for automated decision-making.

The SAIT data protection officer and his team are available for any questions, suggestions, or complaints, also concerning the exercise of your rights, you may have. The contact details are:

Data protection officer SAIT
Parsevalstr. 7a
40468 Düsseldorf
E-mail: privacy(at)sita-airport-it.aero

If you wish to file a complaint, you can also contact a designated data protection authority, e.g. at your permanent residence.

9 Changes to this Privacy Policy

We reserve the right to change this Privacy Policy. You can always access the current version of the Privacy Policy at www.sita-airport-it.aero/en/data-protection/.

Last updated: 10/01/2022